SIBELLE pays the delivery costs, in regular service, for all orders of $ 99.99 and more (before taxes). Delivery is offered by Canada Post services. Fees of $ 12.95 will apply to each order of less than $ 99.99 (before taxes).
Your order will be processed within 2 to 3 days of the transaction. Delivery by Canada Post services varies between 2 and 12 business days depending on the delivery address.
EXCHANGES AND RETURNS
For online purchases, all refunds will be made in the original payment method. Items must be returned in new, unworn and unused condition, and in their original packaging. Sibelle reserves the right to refuse a return if the goods do not meet the criteria for return.
Returns and exchange conditions:
- The goods must be in the same condition as they were at the time of delivery;
- The goods have not been worn, used or washed;
- The request for a return or exchange must be made within 30 days of receiving the goods.
You can return the item to us by mail. Please note that the buyer is responsible for the cost of return shipping, unless the item does not comply with quality standards (i.e., has a manufacturing defect).